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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Betsy F.
1713309327
Josh was very professional & well spoken young man. He explained everything about the AC service he performed. He even checked out our hot water heater. We look forward to our heating maintenance with Josh later this year.
Alan H.
1713218978
Gore HVAC is a family business they give good service. I would recommend their service to everyone
Jenny E.
1713199347
Josh from Gore Heating & Air did a preventive maintenance check on my HVAC units. He found (and fixed) a minor problem that could have become much bigger if the fix was not done. He was also pleasant and friendly, and he explained everything he was doing. He was even nice to my very excitable Jack Russell terrier!
Ruth P.
1712340693
Excellent work and I appreciated it
chris S.
1712163237
Had Gore come out for an estimate. Absolutely professional and detailed with many great options. Punctual and polite. Highly recommend them at this point. Rates are comparable and fair.
Ariana P.
1712091622
Such a great experience! I was walked through what was being done and they fixed my AC quickly and the same day I called! Thank you so much for savin me from this heat!
D J
1712085272
He could not resolve my issue, but he was a good guy.
Brenda F.
1712018134
Ethan came and did what was needed to do for our spring maintenance schedule. We appreciate all Gore does to keep us seasonally comfortable.
Patsy M.
1711988779
Great experience! Josh is a very courteous and knowledgeable technician.
Brent S.
1711394155
Great company, great service and great people. Would 100% reccomend for anyone needing heating and/or A/C work done.
Patty R.
1710512747
Had our wood fireplace replaced with a gas insert! Looks beautiful and the Gore team was very professional, helpful and pleasant to work with. Great job we are very happy!
Phillip W.
1710282013
Made an appointment over a week in advance. Day of appointment there was sufficient notification of scheduled appointment along with a 30 minute call out. Technicians were professional, efficient and knowledgeable. Was informed and technician explained all steps in repair process. Very satisfied…will be a repeat customer
Carol M.
1710185286
Nick was on time and worked efficiently. Took time to go over services completed. Suggested replacing water heater and gave pricing. We questioned him about payment plans and he was able to speak about them. Everyone that we have interacted with at GORE has been extremely friendly and courteous.
Timothy G.
1708457188
Quick and easy process.
Frantz A.
1708182860
Nicholas was very helpful about giving me all the informations that I needed. He was very instrumental on answering all my questions. He is a down to earth person.
Edwin B.
1708121561
Great experience with Nick and Gore Heatong and Air known the family and company great experience
GARY S.
1706934077
Excellent company
Michael A.
1703777564
Great people who are honest, transparent, and all about customer service. I have referred them to dozens of people now, and will continue. Locally owned and operated.
James N.
1702682531
Very nice and professional Nick spent time and explained all that is wrong and what he did to fix the problem. Thank you
paul T.
1702580570
Always professional and provide the best service. And when it comes to doing any major work they are quick to get it done so you are not without heat or air when it is needed most.
Joe
1701391863
Exceptional knowledge, experience and customer service. 10/10 would recommend and use again in the future for all HVAC needs.
Sue S.
1701106671
Wonderful and quick service
Brian B.
1696601694
Ethan did a great job!! Very professional and great quality work!!!
felicia W.
1693495438
He was very good
Dewayne H.
1693097687
Despite being short handed Nick made it out the same day I called in and had my air conditioner working.
darryn B.
1692987001
Awesome service tech. Knew what he was doing and got it done.
Sylva H.
1692888425
We have had Gore Heating and Air out to all three of our properties on multiple occasions and we are always so happy with the service we receive. It is prompt, friendly, and competitively priced. They have replaced two entire systems for us and performed maintenance as needed. We love supporting local businesses and this company definitely deserves 5 stars!
James M.
1692633903
Fall inspection. Tech on time ck out ok and was gone. He will be back in spring.
Reginald R.
1691794321
He did very well and very professional I will definitely recommend him to everyone!!
Tabi R.
1691612116
Nick was amazing, came out quickly, can do our unit replacement within a week!!
Darlene R.
1690384616
The most professional and experienced team of technicians on staff. Dependable and reliable! Nick is never in a hurry, makes sure all questions and concerns are answered. The office staff is friendly and accommodates the needs of the customer. I would highly recommend this company for all your air and heating needs.The BEST!
Jennifer L.
1689963529
Great professional service by family owned business. Thank you!!
John J.
1689681975
Ethancame out for our yearly AC maintenance service. Great Job!!!
Jake L.
1689600071
Jessica at gores heating and air was so respectful and had great customer service
Gary H.
1689102853
Nick is a professional and quite knowledgeable and finds solutions to the problem quickly. Great job and professional as always.
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